The Citrix Workspace app allows for secure, unified access to all of your SaaS apps, web apps, virtual apps, files, and desktops. If your company uses Citrix, simply login with your company credentials to access all of the resources you need to be productive from anywhere. In recent releases of IE, Edge, Google Chrome, Firefox, and latest Citrix Workspace App clients many of the issues mentioned below have been resolved. By default, the OS (Windows, Mac, Linux) should automatically set how to open “.ica” files when trying to launch any resource via Citrix Workspace or Citrix Storefront via the Web Store if.
- Citrix Workspace Chrome Web Store
- Google Chrome Citrix Workspace App
- Google Citrix Workspace Windows
- Citrix Workspace For Windows
Information
Applicable Products
Citrix Workspace App 1904 for Windows and later.
Objective
Citrix Workspace Chrome Web Store
- This release requires .NET Framework Version 4.6.2 or later. If you are trying to install or upgrade to Citrix Workspace app 1904 or later and the requisite version of the .NET Framework is not available on your Windows system, the Citrix Workspace app installer will download and install the required version of the .NET Framework.
Note: If you are trying to install or upgrade Citrix Workspace app with non-administrator privileges and.NET Framework 4.6.2 or greater is not present on the system, the installation fails. - This release requires Microsoft Visual C++ Redistributable 14.16.27012.6 or later. Starting with Version 1904, Microsoft Visual C++ Redistributable individual binaries are no longer packaged with the Citrix Workspace app installer. Instead, the Citrix Workspace app installer includes the Microsoft Visual C++ Redistributable 14.16.27012.6 installer. When you install Citrix Workspace app, the Citrix Workspace app installer checks whether the Microsoft Visual C++ Redistributable package is present on the system and installs it if necessary.
This document aims to guide you through the installation process of both prerequisites and addresses issues you might face.Troubleshooting issues with installing the .NET Framework
Troubleshooting issues with installing the Microsoft Visual C++ Redistributable
Troubleshooting issues with installing the .NET Framework
The minimum required version of the .NET Framework is not installed before installing Citrix Workspace app
The Citrix Workspace app installer downloads the .NET Framework Version 4.6.2 installation package from Microsoft and then installs it. This process might take several minutes.The following error message appears when you launch the Citrix Workspace app installer.
This dialog appears during network issues. You must have active Internet connectivity. Check your internet connection and try again.The following error message appears when you launch the Citrix Workspace app installer.
Installing the .NET Framework requires administrator privileges. Run the Citrix Workspace installer as an administrator by selecting Run as Administrator.The following message appears after you install Citrix Workspace app.
In some scenarios, you must restart your system your system for the installation to complete. Click Yes to restart your system.
Note: If you click No, the following error message appears when you try to launch Citrix Workspace app. Restart your system to complete the .NET Framework installation and changes to take effect.
Troubleshooting issues with installing the Microsoft Visual C++ Redistributable
Google Chrome Citrix Workspace App
The minimum required version of the Microsoft Visual C++ Redistributable package is not installed before installing Citrix Workspace app.
The Citrix Workspace app installer installs the Microsoft Visual C++ Redistributable using the installation package bundled with the Citrix Workspace app installer. This process might take several minutes.
The following error message appears when you launch the Citrix Workspace app installer.
Installing the Microsoft Visual C++ Redistributable package requires administrator privileges. Run the Citrix Workspace installer as an administrator by selecting Run as Administrator log on as an administrator to install the Microsoft Visual C++ Redistributable package manually.
Google Citrix Workspace Windows
Additional Resources
Citrix Workspace For Windows
- For information about .NET Framework 4.6.2 system requirements, see the related Microsoft article.
- To manually download and install the required version of the .NET Framework, see the related Microsoft article.
- For additional information about .NET Framework 4.6.2, see the related Microsoft blog.
- Microsoft Visual C++ Redistributable packages can be downloaded here.